When referring to vehicles, consumables are components of the vehicles that may need replacement to ensure that the is safe to use and runs smoothly. These cannot be repaired; they must be replaced. Examples of consumables are engine oil, gearbox oil, nuts and bolts, lubricants, screws, grease, distilled water, and some other items. The standard comprehensive two-wheeler insurance does not cover these bike components or elements. Usually, add-on covers are how you can get coverage for these, if you want to avoid paying for them from your pocket when your two-wheeler undergoes repairs after an accident. Add-ons offer two-wheeler insurance benefits that are not covered by the basic policy.*
How Do I Make A Claim Under The Consumables Cover?
Pay-Online Claims
“Network garages” are motorcycle repair shops collaborating with insurance companies nationwide. You can have the damages to your insured bike repaired at a network garage. The insurance company will pay the mechanic directly for the repairs. Cashless transactions or cashless claims are terms used to describe this process.* Claims are subject to terms and conditions set forth under the two-wheeler insurance policy.
The following steps describe how to raise a claim using the cashless claim system:
Step 1: Contact your insurance provider to file a claim by calling, visiting, or using a mobile app.
Step 2: Upload images of the bike’s damaged components.
Step 3: The insurer will appoint a surveyor to assess and fix the damage at the network garage.
Step 4: The two-wheeler insurance company will cover or pay for replacing consumables as specified in the terms and conditions because the Consumables Add-on is included with the comprehensive policy.
A two-wheeler insurance premium calculator is a convenient tool you may utilise online to check the amount of coverage required based on your needs.
Compensation Claims
There is also the option to select the reimbursement claim method. You can choose to repair your vehicle at a garage of your choice. When you take your bike to the garage, inform the insurer and initiate a claim. The surveyor appointed by the insurer will assess the vehicle and determine the amount that may be covered by the insurer. The claim will be settled after the repairs are done.*
The following is the procedure for raising a claim through the reimbursement claim:
Step 1: Tell the insurer about the damage that was caused and that you want to use the reimbursement claim approach.
Step 2: To register the claim, notify them by calling, going to their website, or using their mobile app.
Step 3: The insurer will appoint a surveyor to evaluate the damages and provide an estimated cost after filing the claim.
Step 4: You must fix the bike and submit the necessary receipts and the claim application. You might even be asked to provide more paperwork for the insurer to approve the claim.
Step 5: You will receive an acknowledgement for submitting all supporting documents.
Step 6: The insurer will review the submitted documentation and, if everything complies with the terms and conditions, will pay for the repairs.
Step 7: The insurer will pay the consumables portion of the repair bill because the Consumable Cover is bundled with the Comprehensive two-wheeler insurance coverage.
Step 8: The repair costs will be reimbursed after the insurer approves the reimbursement and considers the policy’s terms and conditions.
Claims are subject to terms and conditions set forth under the two-wheeler insurance policy.
* Standard T&C Apply
Insurance is the subject matter of solicitation. For more details on benefits, exclusions, limitations, terms, and conditions, please read the sales brochure/policy wording carefully before concluding a sale.
